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The ROI of your Twitter ROE (Rules of Engagement)

The ROI of your Twitter ROE (Rules of Engagement)

“In military, the rules of engagement (ROE) determine when, where, and how force shall be used.” How do you create your Twitter ROE to maximize your return on investment (ROI)? While not suggesting that force be used, the suggestion is that a strategy of some sort be employed to maximize your ROI.

 

Creating your own personal ROE could help to maximize your experience and give you more benefits. For as many people as there are on Twitter, each has their own theory and best practices.  Have you considered what your goal is on Social Media? Do you want to gain more followers, get traffic to your blog or maybe earn some likes on your Facebook page. First suggestion is to think about these questions and formulate some thoughts.

A few best practices to consider and create a better ROI for your ROE:

Use a service such as www.friendorfollow.com or www.tweepi.com to check out your new followers, see who is following and maybe who is not following you. Formulate what you feel is best for you, if someone isn’t following you have a few choices. Unfollow, of course, but also decide if this person is of value to you. It is not too late to tweet them to say hi. It isn’t recommended to put people on the spot for unfollowing and will most likely come off as rude or needy. You will always catch more bees with honey!

Please do not ever auto-direct message. This cannot be said enough, it really annoys people and causes an immediate unfollow for many. The new follower is not going to be impressed with your sales pitch or immediately like your Facebook page. Respect the people who have chosen to follow you and yourself.

Find a new friend somewhere, follow them immediately! It is so hard to remember people’s Twitter handles and you will want to tweet them again. Immediate follow is a good idea.  If you are in a great chat, don’t forget to go through at the end and follow the people who you enjoyed. The chat experience gets better as you create more meaningful relationships with friends outside of your weekly hour together.

Sharing is caring – make sure that you share more of other’s folks content more than your own. There are different theories on what percentage you should shoot for but if you are only pushing your own content it can look spammy. And you might run the risk of no one tweeting your information, reciprocity is always appreciated and remembered. Suggested practice is following the Pareto Principle of 80/20 content: eighty percent others content and twenty percent your own. (hat tip @ebonstorm)

Lists can also be used for organization and strategy. A stream of your new followers can be used to determine whether or not you should follow. Using a keyword search of people you follow can create stream of excellent content from people you have already pre-selected and respect. Also a benefit to create a smaller list of people who you don’t want to miss through out the day.

Using hashtags to follow or create a stream is an excellent way to organize and maximize. Also can be used to reiterate thoughts like #BOOM or #SocialMediaCrush, two of my current favorites. Or even to tie together a group of people like #cafefab, a special group of my girlfriends. (@natasha_d_g, @thehealthmaven and @parissab) (hat tip to @thedomesticexec)

Consistency is also important to maintain a presence, maintain followers and build relationships. Probably doesn’t need to be said but don’t drink and tweet, people notice! You can’t take back a tweet, even if you delete it the next day, it was out there.

What are your thoughts? Any best practices that you’d like to share with me? I’d love to hear from you!

 Featured image courtesy of PV KS via Creative Commons.
Article by Peg Fitzpatrick

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16 comments
Andrea20Webster
Andrea20Webster

All people deserve very good life time and loan or just college loan can make it much better. Just because people's freedom bases on money state.

Peg
Peg

Hello Denise & Blog Rehab! Thanks for the comments!

Blog Rehab
Blog Rehab

Thanks for the tips! Great site!

Denise
Denise

Very insightful post, all good suggestions - tools and 80/20 rule. Thanks Peg!

Gudrun Kirn
Gudrun Kirn

Thank you so much for spending some time to line all this out for all of us. This kind of posting was incredibly useful to me.

Peg
Peg

Hi Brian - hit me up if you want to talk Tweetdeck, I am a big fan. Kevin, Thanks so much for reading my post and your kind sentiments.Your respect means the world to me. Cheers, P

Kevin von Duuglas-Ittu
Kevin von Duuglas-Ittu

Peggy, I love reading your prose, seeing you expand beyond your already dynamic style in 140! You cover all the good stuff here, and your natural spirit and enthusiasm really come through. You are born blogger! best, K. @mediasres

Brian
Brian

Peg I didn't know I could do that in Tweetdeck. Thanks a lot!

Peg
Peg

Hi Ted: This is perfect: "because social media isn’t very social when the discussion is one sided!" I wholeheartedly agree with that broadcasting isn't cool but there are many who do it. I think that people have different comfort levels and may only be okay with certain types of engagement. Cheers back to you! Peggy

Ted
Ted

So many good points here! Thanks Peg. Some follow vs. not follow thoughts: When someone follows you, a simple glance at their posts will tell you A LOT! Is this a real person or just an automated feed? Are they interesting? Are they sharing? Are they only here to sell something? Are they only talking, or do they listen, because social media isn't very social when the discussion is one sided! If they're legit, say "Hi" (and not with an auto-response!) and keep the conversation growing! Cheers, Ted

Peg
Peg

Thank you Andrew! And yes Scott, I agree that it is more of a challenge with multiple accounts and business accounts. Wow, you are managing a lot of accounts! Sounds like you have a personal ROE planned, hooray! Cheers, Peggy

Scott
Scott

Good article, like the Pareto tip for my personal twitter, @grillgod, but my @foodfestfrenzy is much more my own content because it's updates on Food Truck menus and such that frequent our location. Would be hard to get down to 20%. I think every situation is different and you just have to put yourself in people's shoes. I just update on any menu or blog post once or twice and try to space out my tweets. This is where hootsuite.com scheduling of tweets is invaluable. I guess the best way to avoid being too noisy is creating multiple personalities so you don't over tweet on too many topics that followers may not be interested in. I have the following handles so I don't drift off topic. @grillgod - personal, food & wine, check-ins @norcalgolfclub - I run an NCGA Golf Club @yourstratplan - I'm a CPA/Stategic Planner @foodfestfrenzy - Schedule food trucks at work and blog about local food events/festivals/trucks @travelerscott - Travel Blog

CPC_Andrew
CPC_Andrew

Great post Peg. Thanks for sharing. "Suggested practice is following the Pareto Principle of 80/20 content: eighty percent others content and twenty percent your own. (hat tip @ebonstorm)" Highly, highly agree.

Peg
Peg

Great question Brian! Have you tried Friend or Follow? There are three tabs: following, fans and friends. If you use the fan tab, you can mouse over them to see if they have followers, last tweets or an egg profile. You can delete and block the inactive, no bio or avatar accounts. If you use TweetDeck, make a column for new followers and check for the same items. Block if they look like bots. Was this helpful? Thanks for reading and sharing my post.

Brian
Brian

Thanks for the post. What's good way to filter the collection of bots I have as followers now that I'm building a decent little following. They just get in the way when want to see who's following.

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  1. [...] your blog? Why would this be interesting to anyone? Following the 80/20 rule (more on that it the ROI of your Twitter ROE ~ Rules of Engagement) and sharing eighty percent of other’s peoples content and twenty percent of yours creates [...]